eACCESS from WJS
 
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   Frequently Asked Questions

  • Q. What is eACCESS from WJS?

    A. eACCESS from WJS provides our customers easy Access to WJS Enterprises via the internet. With an eACCESS account and proper rights given by the customer you can
       Enter equipment meter readings
       Place an equipment service call
       Order supplies
       View the equipment you have with WJS Enterprises.

  • Q. I can not login to the eACCESS from WJS site?

    A1. Customer Number and Password are required to login, If you do not have these look at the question below on how to establish an eACCESS from WJS account.

    A2. The Password is case sensative! That means that uppercase and lowercase letters are treated as different characters

    A3. In coming to the site http://eaccess.wjsenterprises.com/e-info/ the last slash (/) should be entered.

  • Q. How do I get an eACCESS from WJS account?

    A. An eACCESS from WJS account is for the exclusive use of our customers. You will need to contact WJS Enterprises to establish one. You can use this file to gather the information
    Click here for acrobat document on creating an eACCESS account.
    Or call Customer Care @ 1-800-782-7811 between 8AM and 5PM Central Monday-Friday excluding holidays

  • Q. How can I get help with my eACCESS from WJS account?

    A1. For help via email, please give us a brief description of your question or problem and send it to customercare@wjsenterprises.com

    A2. For help via phone call Customer Care @ 1-800-782-7811 between 8AM and 5PM Central Monday-Friday excluding holidays.

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